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Resident engagement for housing associations

Engage tenants and residents on regeneration plans, estate improvements, and policy changes. Collect location-based feedback and track participation across your communities.

Why Housing Associations Choose Us

Give every resident a voice

Estate-Level Feedback

Interactive maps let residents pin feedback to specific locations — buildings, green spaces, parking areas. Understand exactly where issues matter most.

Multi-Channel Outreach

Reach residents through email, push notifications, and direct mail. Ensure hard-to-reach tenants aren't left out of important decisions.

Participation Tracking

Monitor engagement rates by estate, demographic, and channel. Demonstrate inclusive consultation to regulators and board members.

Designed for tenant engagement

Branded microsites for each estate or regeneration project
Pin-drop maps for location-specific feedback
Accessible surveys meeting WCAG standards
Direct mail campaigns for offline residents
Virtual exhibitions for regeneration proposals
Demographic reporting for regulatory compliance
Mobile-first design with offline support
24/7 chatbot to answer resident questions

How It Works

Engage residents in three simple steps

01

Set Up Your Engagement

Create a branded microsite for your estate or regeneration project. Add surveys, upload plans, and set up interactive maps showing the areas affected.

02

Reach Every Resident

Notify residents via email, push notifications, and direct mail. The intelligent chatbot answers questions 24/7, and offline support ensures nobody is excluded.

03

Report on Engagement

Track participation rates by estate and demographic. Generate reports showing the breadth and depth of your engagement for board members and regulators.

FAQ

Common questions from housing associations

Ready to improve resident engagement?

See how ConsultOnline helps housing associations run inclusive, accessible consultations.